Rival5 - Notice history

Rival5 engineers have conferred with the affected ISP and identified issues with a peering partner of the affected ISP stemming from recent maintenance performed. Routes and peering relationships between the ISP and providers to/from our infrastructure and data centers are suspected to have failed as a result of this maintenance and have been reset.

The affected ISP is working closely with their peering partner to ensure stability and is keeping Rival5 apprised of any pertinent information.

This only affected some customers within Rival5's network, but then also only affected some customers within this affected ISP's network as well. Rival5 is considering this incident resolved at this time but will still continue to monitor traffic to and from previously affected customers as routes are restored.

Rival5 network engineers have been working with customers' primary ISP involved in the to/from transit between connected sites with endpoints deployed and our data centers. After communicating troubles and providing examples traffic and traces, Rival5 has observed stabilized device registration behavior.

We will continue to monitor this situation closely throughout today and will confer with the affected ISP.