Intermittent service interruption - Incident details - Rival5 - Status

Intermittent service interruption

Resolved

Partial outage

Started 11 months agoOctober 24, 2025Lasted 2 hours 3 minutesOctober 24, 20252:37:004:40:37 PMUTC

Affected

RCom Unified Communications Hosted PBX Instances

Updates

Resolved
October 24, 2025 at 4:40:37 PMUTC
Resolved
October 24, 2025 at 4:40:37 PMUTC
We have resolved the issues with the affected virtualization node within our network that the affected customers instances are housed on. These customers have submitted tickets with our team and will be updated accordingly in the respective channels.
Thank you for your patience and understanding.
Investigating
October 24, 2025 at 2:37:00 PMUTC
Investigating
October 24, 2025 at 2:37:00 PMUTC
Intermittent service interruption. We are experiencing intermittent
service interruptions. This is only affecting a few customers, and we are aware of the issue. Our team is researching the cause and working to resolve the issue.